How to Prepare for a Successful Consultation...
I'll never forget my first consultation with a home seller who happened upon my website and wanted me to bid on her vacant home. I was already nervous about my first consultation. To make things worse, I felt ill-prepared to handle a vacant home! I had no process. Thus, I had no control over my consultation. The home seller ran all over me. I left feeling like I needed structure built around educating the client.
Needless to say I was not the confident, organized professional I should have been. We can only learn from our mistakes and share what we have learned with others. I'm going to go into detail every step of the consultation process so that you can be confident and organized going in to your first consultation.
Needless to say I was not the confident, organized professional I should have been. We can only learn from our mistakes and share what we have learned with others. I'm going to go into detail every step of the consultation process so that you can be confident and organized going in to your first consultation.
This Section Covers the Preparation>Phone Call>Research
We have broken up the entire Consultation process in two main parts. Today's Consultation Section is all about preparation, what to bring, how to prepare, how to take the phone call, what to say, what questions/forms to use for the phone interview and how to research the listing and client for ultimate preparation.
In the HSR Guide to Success we finish up the Consultation process by outlining my specific plan, process and pricing for you to use when entering into the home and sitting down with the client.
Please read the "Guide to Successful Consultations" in Week One of your HSR Training Manual and then watch the video below (you can download Week One by clicking on the image below if you haven't already).
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After completing the Successful Consultation Section you will be able to:
- Understand the various types of "Consultations" and which is best for you
- Avoid the common mistakes that stagers make in the structure of their consultation
- Know what to bring to the consultation in terms of paperwork, staging tools and accessories
- Know how to do a quick transformation of a space in the home
- Know exactly what to say in the initial phone screen, as well as how to ask the right questions
- Know how to research the listing and the agent in order to be well-prepared
- Have item #30-40 in the HSR Planning Checklist scheduled and carefully considered
If you are having trouble viewing the video above, please go to this private YouTube link: https://youtu.be/lhkSmHlYTl8
Staging Toolbox Essentials
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